Service reports that are finished after the visit.
Your technicians record the visit, photos, readings and signature on site. The report is created in your customer's format and then sits in the system in order, instead of being typed up from notes in the evening.
How you know it is time
- Service reports are typed up from notes in the evening.
- Your customer wants the report in their format, and a document is adapted by hand every time.
- Photos and readings sit on private phones and in email attachments.
- What was last done on a piece of equipment can only be found by searching folders.
How it works
-
1
Record the visit
The technician opens the job on a tablet or smartphone and records the work, photos and readings. The customer signs on the device.
Result: Complete visit without paper slips -
2
Create the report
The document is created in your customer's format, with their fields, your logo and the right number.
Result: Report without rework in the office -
3
File and assign
The report is automatically assigned to the customer, the equipment and the job and filed.
Result: Findable by customer and equipment -
4
Analyse
Run times, faults and spare part demand from the reports are brought together.
Result: Plan maintenance, justify quotes
Connected to your software
Whatever does its job stays. The system takes its data from the programs you use today.
- Job management
- Jobs, customers and equipment come from your software.
- Accounting
- Services performed are ready for the invoice.
- The report is sent to the customer by email.
- Customer portal
- On request, customers retrieve their reports themselves.
What you get
- Reports are ready after the visit
- Every report in the respective customer's format
- Photos, readings and signature in the same place as the job
- Less typing in the office in the evening
Frequently asked questions
- Does recording work without a network connection?
Yes, recording can be built to keep working in halls without a stable network and to synchronise later. We settle this in the initial call because it depends on your sites.
- Do we have to replace our existing software?
No. Whatever does its job is connected. Only what slows down daily work is replaced.
- What does it cost?
That depends on the scope. After the initial call you receive a written assessment with an estimated budget range before you decide.
More tasks
Digital inspection reports
Inspections, readings and deadlines in one system.
Digitalising the supplier audit
Records in order, deadlines in view.
IT security for corporate suppliers
Access, backups and records for your customer.
Industry
Software for businesses that work for corporations.
Portals
Customer, dealer, service and partner portals.
Let's talk about your process.
In 30 minutes we find out whether and how we can help.
- Phone +49 4352 9530000
- WhatsApp Send a message
- Email [email protected]